How I lead
I lead by empowering my team and removing obstacles. My role is to provide clear direction, remove barriers, and trust skilled professionals to execute at their best.
About
Beyond the resume
Technology is an enabling force that grows more powerful and useful every year. Applying it strategically is something I enjoy, because it shapes the future. I also love managing people, working alongside them and helping them grow to their full potential.
Why security
Cybersecurity is becoming more important every day. Especially with the rise of AI, the threats are becoming more widespread and the impact is becoming greater. Because I want to help people, I want to protect them from attacks.
A project I'm proud of
One of my most challenging and rewarding projects was leading the migration of all company systems to a new environment following our acquisition, including ending our dependence on our MSP. The effort required extensive planning, thorough documentation, clear communication with employees, and close management of my team and timeline. We completed the cutover over a single weekend. We addressed a few minor issues as they arose, and I applied those lessons to improve our approach to change communication. I welcome the opportunity to take on similar challenges and larger initiatives requiring the same level of oversight.
Outside work
I enjoy running and spending time with my two sons. I'm currently training for my next half marathon, and I sometimes bring the boys along in the stroller.
What's next
Next, I want to join a team that turns technology into execution, prioritizing security and strong leadership to protect the organization and support its goals.
Security and compliance
Security, risk and compliance
The security and compliance work from my roles, and the degree behind it.
Featured
Oversaw technology adoption and integrations: a 3-month Okta identity and access management rollout for all internal users of a company application and API integrations with HubSpot (CRM) and Authorize.net (payments); spearheading the SOC 2 compliance effort for the company's customer-facing product.
Senior Engineering Manager, ITR Economics (a Crowe LLP company)
2024
Master of Science (MS), Cybersecurity Management
Purdue University Global
More from my roles
- Owned company-wide security policy, enterprise risk, regulatory compliance, and disaster recovery and breach response plans. Director of Technology, ITR Economics (a Crowe LLP company)
Experience
Where I have worked
Newest first. The three most recent roles are open, and the earlier ones fold away.
Translate the Partner and executive team's strategy into executable roadmaps and measurable outcomes, leading a remote 12-person technology team; own a $1 million annual technology budget.
- Run the leadership operating rhythm through EOS (L10) meetings: own the KPI scorecard, prepare monthly business review materials, and report performance, risks, and commitments to executives; use AI to take notes and summarize executive meetings.
- Lead AI adoption: selected and rolled out Claude, Codex, and Copilot across the full software development lifecycle, cutting ticket turnaround time by 40%, and set best practices for how the team uses them; use AI for product market research.
- Led the organization-wide agile transformation, designing the planning, launch, and after-action review processes that improved on-time delivery by 20%.
- Oversaw technology adoption and integrations: a 3-month Okta identity and access management rollout for all internal users of a company application and API integrations with HubSpot (CRM) and Authorize.net (payments); spearheading the SOC 2 compliance effort for the company's customer-facing product.
- Develop talent: hire, mentor, and evaluate 6 engineers with clear KPIs, structured growth plans, and annual team plans.
Managed a $1 million technology budget, infrastructure decisions, and 4 IT vendor contracts, holding vendors accountable to scope, cost, and delivered value.
- Member of the executive team; owned the company's 1–5 year technology vision, aligning technology investments with business objectives and presenting plans and progress to leadership.
- Built an in-house IT function from scratch to replace an outsourced managed-services provider, saving $250K per year.
- Led the company-wide migration of all ITR systems into Crowe LLP following the acquisition.
- Owned all AI initiatives for the company, building business cases and launching new applications to improve operations and product offerings.
- Owned company-wide security policy, enterprise risk, regulatory compliance, and disaster recovery and breach response plans.
Managed an 8-person team and a portfolio of 6 concurrent projects, ensuring on-time, on-scope, quality delivery.
- Created and presented performance metrics to the executive team to inform investment and prioritization decisions.
- Coached engineers on career development and technical growth to build a skilled, engaged team.
Earlier roles
Jun 2020 to Jul 2021
Technology Project Manager
AssuriCare
Show details: Technology Project Manager, AssuriCare
- Reported project status, risks, and dependencies weekly to the executive team.
- Managed three outsourced development vendors, holding them to company deadlines and quality standards; helped migrate development teams to the Scrum model.
- Served as Scrum Master for three squads and helped manage the development backlog.
May 2018 to May 2020
Technology Project Manager
Worldpay
Show details: Technology Project Manager, Worldpay
- Led 2 large, top-priority programs supporting the Vantiv–Worldpay acquisition, organizing dispersed, cross-functional teams and trains within SAFe.
- Ran daily production calls during the transition of acquired merchants, escalating and resolving processing issues immediately.
- Led multiple large, top-priority initiatives, including creating new capabilities for merchants and coding to a front-end gateway.
- Validated merchant data and assisted in correcting invalid merchant data on processing platforms during the Vantiv-Worldpay merger.
May 2017 to May 2018
Ecommerce Relationship Manager
Worldpay
Show details: Ecommerce Relationship Manager, Worldpay
- Supported the acquisition of the Moneris book of business; serviced merchant accounts and conducted on-site annual business reviews.
May 2016 to May 2017
Operations Project Management Intern
Vantiv
Show details: Operations Project Management Intern, Vantiv
- Lead operations project manager on three projects (Speech Analytics, Interaction Web Portal, Callback Functionality) using Agile and Scrum.
- Worked alongside the Strategic Program Manager to assess the status of all projects against the service strategy; member of the Vantiv Women’s Business Network.
Skills
What I work with
Grouped by area.
Security and compliance
AI and automation
Leadership and operations
Tools and methods
Education
Education
2024
Master of Science (MS), Cybersecurity Management
Purdue University Global
2017
Bachelor's, Business Administration
Xavier University
Contact
Get in touch
Email or LinkedIn both reach me.
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